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The Customer Loyalty Flywheel: Growing a Franchise Through Service
In this episode of Franchise Marketing Radio, Lee Kantor interviews David Dunsmuir, president of Surv Franchisor, an emerging home maintenance franchise focused on helping homeowners manage everyday repairs and upkeep.
Opportunity knocked, and David Dunsmuir answered, making his move to lead the Surv franchise in July 2025.
The “Do-It-For-Me” Boom: Why 10,000 People Turning 65 Daily is Breaking the Handyman Industry
What happens when you take an unreliable industry and ground it entirely in community relationships and semi-skilled care?