FAQs

We believe in a straightforward principle: when our franchisees thrive, we all prosper together. Our support is geared primarily toward enabling growth. You’ll receive a range of direct services and training, including:

• A four-day, intensive new-owner learning session
• Onsite support visits
• Telephone coaching
• Operational analysis
• Access to intranet forums
• Monthly town halls with all franchise owners
• National conferences

We invest in your success with a structured approach to building your business:

• Surv School: A four-day, immersive, in-person training program.
• Six-Week Onboarding: A structured process using learning tools and one-on-one coaching.
• Continuous Improvement: Guided by a dedicated business coach, you receive peer-to-peer coaching, strategic planning, and regular check-ins to help you scale.

The growth potential in the home services sector is substantial, particularly within the Do-It-For-Me (DIFM) segment. This segment covers homeowners and consumers who opt to hire professionals for home improvement, maintenance, and repair instead of doing the work themselves.

• Market Size and Growth: The DIFM market is valued at $808 billion and is expanding at an annual rate of 4%.
• Addressable Market: Surv’s addressable market size is $60 billion, encompassing areas like yard work, handyman services, and junk removal.
• Consumer Demand: In 2024, 80% of homeowners hired a professional for at least one project.
• Reasons for Hiring: Homeowners choose to hire professionals due to specific skill requirements, safety concerns, physical limitations, and the desire for a high-quality project.

The U.S. home services industry do-it-for-me sector is valued at $808 billion and the Surv addressable market represents $60 billion and is a rapidly expanding portion of this market. Please see our 2026 Surv Franchisor, LLC Franchise Disclosure Document (FDD) for more details.