Support Systems
The Surv Support Difference
Backed by Cornerstone Franchise Brands
When you partner with Surv, you gain the agility of an emerging brand supported by the established systems and extensive resources of Cornerstone Franchise Brands. Our goal is to ensure you can focus on customers, leads, and sales while the support center handles the heavy lifting.
A Robust Roster of Resources
The Surv Support Center in Cincinnati, OH, works alongside Cornerstone Franchise Brands to provide a comprehensive support model. This shared services approach includes resources in critical areas:
- Human Resources, Finance, and Legal
- Marketing, Sales, and Training
- Technology and Vendor Partners
Training and Onboarding for Success
We invest in your success with a structured approach to building your business:
- Surv School: A four-day, immersive, in-person training program.
- Six-Week Onboarding: A structured process using learning tools and one-on-one coaching.
- Continuous Improvement: Guided by a dedicated business coach, you receive peer-to-peer coaching, strategic planning, and regular check-ins to help you scale.
“I’ve had a really great experience with the one-on-one coaching that Surv has provided as a I learn all these tech tools and get the support I need to launch my new business.”
SurvConnect
A franchise intranet that manages communication and information flow, serving as a resource library and connecting you with online vendors. It links all components of the customer experience.
SurvLinked
Powered by Housecall Pro, this platform tracks jobs, revenue, and labor per job.
Back Office Accounting
Support includes QuickBooks setup, a Surv-specific Chart of Accounts, and assistance with credit card processing and payroll.
Learning Management System
Provides video training series for Surv technicians.
Systems Designed to
Help Your Business Grow
